BUILDING GUIDE /

Access Control

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Access to the building is controlled using electronic tags. The small black plastic tags provide access to the building entrance, lifts, gym and fire escape doors on each floor (to get onto the floor).

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To access any area with a tag, simply wave your tag in front of any black "ICT" tag reader.  The blue light on the top of the reader will change from blue to green and you will be granted access. If the reader shows a red colour or stays blue, then you don't have access to the door/area. CONTACT US if you have any questions or experience any issues.

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When using your tag in the lifts, wave your tag in front of the "ICT" reader in the lift and once the reader turns green, press your floor number.

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If you are using a virtual token and "ICT" app on your mobile phone instead of a physical tag, then please follow the usage instructions provided in the email your received with your virtual token.

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To request an additional tag or to replace a lost/stolen tag, please use the ONLINE FORM.

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Carpark

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Access to the carpark is controlled using electronic cards. The white plastic cards provide access to the carpark boom gates. After hours the carpark metal shutters are also down. The shutters will open when you swipe your card.

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To access the carpark, simply wave your card in front of the entry card reader located on the yellow bollard.  Similarly, a reader is provided at the exist when leaving the carpark.

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Cars must be parked in allocated car spaces only. Residents must never park in the NCC commercial carpark area.

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To request a replacement card for a lost/stolen card, please use the ONLINE FORM. Note that only one carpark card is issued for each apartment carpark space. Additional cards will not be issued for any reason. The building carpark does not have any visitor parking.

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Garbage & Recycling

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A refuse room is located on each floor with a garbage chute that drops garbage to the Level B2 refuse room. Use the chute for general household garbage bags. Garbage bags or other items must not be dumped in the chute room. Removal fees will be charged for anyone dumping items anywhere in the building.

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If you have any large items such as pizza boxes or any recycling such as cardboard boxes, class, packaging, etc., then these should be taken down to the Level B2 refuse room. Press the green button on the outside of the B2 refuse room to open the roller door. Press the button again to close the roller door when you leave.

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The hoppers with the yellow lids are for recycling. The hoppers with the green lids are for general garbage. Any large recycling or packaging items must be broken down and placed into the hoppers. Do not leave boxes or other packaging on the floor in the refuse room.

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Large items such as furniture, white goods, etc must not be dumped in the refuse room or anywhere on common property. Removal fees will be charged for anyone dumping items anywhere in the building. These type of items must be taken to the tip.

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Gym & Terrace Area

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The gym and terrace are located on Level 2 (turn left when you exit the lifts). These facilities are open 6am to 11pm 7 days a week.

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Please take note of all signage in these areas. In particular:

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• Use of these facilities is strictly at your own risk. The Owners Corporation and its authorised representatives are not responsible for any loss, damage or injury

• These facilities are for use by building residents only and all users must be over 18 years of age

• Any visitor under 18 years of age must be supervised by a responsible adult who lives in the building

• The Owners Corporation and its authorised representatives reserve the right to refuse entry or remove any person from these facilities for any reason

• Gym users must lower weights gently and not cause excessive noise that may interfere with surrounding residents

• Gym users must wipe down equipment and return all weights to their normal storage place after use - DO NOT LEAVE WEIGHTS OR EQUIPMENT ON THE FLOOR

• Visitors should lock the terrace sliding door, switch off the TVs, lights and air conditioning if they are the last to leave the area

• These facilities are under 24 hour CCTV recording

• Smoking is not permitted in these facilities, including the outdoor terrace area

• Additional COVID-19 rules currently apply - see specific signage in the gym area

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Lifts and Moving In/Out

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Lift 1 (the left most lift when facing the lift doors) is the goods lift. This lift must be used when:

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• Moving belongings in or out of the building, including with removalists you have engaged to complete this for you

• Moving any bulky or soiled items, recycling and garbage bags that shouldn't be put down the garbage chute, pets / animals and any commercial waste / garbage from retail tenancies

• All shopping trolleys, bikes, scooters and fitness equipment

• Transporting any goods related to retail tenancies

Lift 2 and 3 are designated as passenger lifts only. Lift 1 (goods lift) contains protective coverings on the walls to minimise any damage to the lift interiors and has a larger cabin area than the passenger lifts. The owner of a unit where any person from that unit, including removalists, found misusing or damaging the passenger lifts will be held responsible for any cleaning and/or repair costs.

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Lift 1 (goods lift) contains a green override switch on the front left panel inside the lift. Use this switch to lock the lift doors open while loading/unloading the lift with your items. Push the switch to the up position to lock the doors open. Push the switch to the down position to release the doors again and operate the lift as normal. When you are ready to move the lift, release the switch (down position) and then swipe your tag and select your floor. When you have finished using the goods lift, remember to release the switch (down position) so that others may call the lift.

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Failing to use the override switch will cause the lift doors to time out and attempt to force close themselves. Blocking this process may result in damage to the lift door mechanism. Any lift company call out fees and repair costs will be passed on to the responsible unit owner.

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Please print the GOODS LIFT & MOVING IN/OUT GUIDE and provide it to your removalists, tenants, agents, staff or any other persons that may need to know the rules around using the goods lift in this building.