Question 1

Building Access Tags

Accepted Answer

Access to the building is controlled using electronic tags. The small black plastic tags provide access to the building entrance, lifts, gym and fire escape doors on each floor (to get onto the floor).
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To access any area with a tag, simply swipe your tag in front of any black "ICT" tag reader.  The blue light on the top of the reader will momentarily change from blue to green and you will be granted access. If the reader shows a red colour or stays blue, then you don't have access to the door/area. Email security@globonmoore.com (https://www.globeonmoore.com/contact)if you have any questions or experience any issues.
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The tag readers in the lifts are located behind the black glass on the side button panel. Swipe your tag in front of the black glass and then press your floor number. 
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If you are using a virtual token and "ICT" app on your mobile phone instead of a physical tag, then please follow the usage instructions provided in the email your received with your virtual token.
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To request an additional tag or to replace a lost/stolen tag, please use the ONLINE FORMS (https://www.globeonmoore.com/residents#forms)provided on this website.

Question 2

Carpark and Carpark Access Cards

Accepted Answer

Access to the carpark is controlled using electronic cards. The white plastic cards provide access to the carpark boom gates at the Moore Street entrance. After hours the carpark metal shutters are also down. The shutters will open when you swipe your card.
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To access the carpark, simply swipe your card in front of the entry card reader located on the yellow bollard.  Similarly, a reader is provided at the exist when leaving the carpark.
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Cars must be parked in allocated car spaces only. Residents must never park in the NCC commercial carpark areas outside the Globe residential carpark areas on levels B1 and B2.
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To request a replacement card for a lost/stolen card, please use the ONLINE FORMS (https://www.globeonmoore.com/residents#forms)provided on this website. Note that only one carpark card is issued for each apartment carpark space. Additional cards will not be issued for any reason. The building carpark does not have any visitor parking and residents are not to allow visitors into the carpark.
 
If you are looking to rent an additional carpark space from someone, we recommend that you do a mailbox drop to all the mailboxes to see if someone has a free spot they are happy to rent to you. Do not put up signage anywhere on common property without written approval from the Executive Committee as this will be immediately removed.

Question 3

Emergencies and Security

Accepted Answer

REFER TO THE EMERGENCY & SECURITY TIPS SHEET (https://8c0a3b7f-99a3-4bc9-ac59-52a170beaf5f.usrfiles.com/ugd/8c0a3b_f4752f6d54da4687ac60a0811f7e042e.pdf)FOR FIRE EMERGENCY GUIDANCE

Question 4

Garbage and Recycling

Accepted Answer

A refuse room is located on each floor with a garbage chute that drops garbage to the Level B2 refuse room. Use the chute for general household garbage bags. Garbage bags or other items must not be dumped in the chute room. Removal fees will be charged to anyone dumping items anywhere in the building.
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If you have any large items such as pizza boxes or any recycling such as cardboard boxes, glass, packaging, etc., then these should be taken down to the Level B2 refuse room. Press the green button on the outside of the B2 refuse room to open the roller door. Press the button again to close the roller door when you leave.
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The hoppers with the yellow lids are for recycling. The hoppers with the green or red lids are for general garbage. Any large recycling or packaging items must be broken down and placed into the hoppers. Do not leave boxes or other packaging on the floor in the refuse room.
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Householder electrical appliances, ironing boards, large items such as furniture, white goods, etc., or any other non-household rubbish item must not be dumped in the refuse room, anywhere on common property, or placed into the garbage or recycling hoppers. A minimum $220 per item removal fee will be charged to anyone dumping items anywhere in the building, including in the garbage or recycling hoppers. You must take these types of items to the tip or arrange with ACT Government to have them collected from your unit.

Question 5

Gym and Terrace Area

Accepted Answer

The gym and terrace (amenities) are located on Level 2 (turn left when you exit the lifts). These facilities are open 6am to 11pm 7 days a week.
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Please follow of all signage in these areas. You can download a copy of all signage here.(https://www.globeonmoore.com/_files/ugd/8c0a3b_50ee513411db4883853649da139d2e5a.pdf)

NOTE: Penalties such as lockouts apply to these facilities if the rules are not followed. Review the Corporation Rules (https://www.globeonmoore.com/_files/ugd/8c0a3b_e6237aefe928473b9f9dd0b8bd7e1140.pdf)for full details and penalty information. Owners (and their Property Managers) are required to share the Corporation Rules with tenants as part their lease arrangements and are ultimately responsible for their tenants actions.

Question 6

Lifts and Moving In/Out

Accepted Answer

Lift 1 (the left most lift when facing the lift doors) is the goods lift. This lift must be used when:
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 • Moving belongings in or out of the building, including with removalists you have engaged to complete this for you
 • Moving any bulky items (furniture, whitegoods, etc.)
 • Garbage or soiled items, including recycling and garbage bags that won't go down the garbage chute
 • Taking pets / animals in and out of the building 
 • All commercial waste / garbage from retail tenancies
 • All shopping trolleys, bikes, scooters, skateboards and other fitness / sports equipment
 • Transporting any commercial goods / stock related to retail tenancies
 
Lift 2 and 3 are designated as passenger lifts only. Lift 1 (goods lift) contains protective coverings on the walls to minimise any damage to the lift interiors and has a deeper cabin area than the passenger lifts. The owner of a unit where any person from that unit, including removalists, is found misusing or damaging the passenger lifts will be held liable for any cleaning and / or repair costs.
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Lift 1 (goods lift) contains a green override on/off switch on the front left panel inside the lift. Use this switch to lock the lift doors open while loading / unloading the lift with your goods. Push the switch to the up position to lock the doors open. Push the switch to the down position to release the doors again and operate the lift as normal. When you are ready to move the lift, release the switch (down position) and then swipe your tag and select the desired floor. When you have finished using the goods lift, remember to release the switch (down position) so that others may call the lift.

Note: Do not leave the lift doors locked open with the green button when not in use. This will stop the lift from being used by other residents. Do not manually block open the doors without using the green override button. This may damage the door mechanism and you may incur repair costs.

Note: Do not swipe to call lift 1 and then also press the call buttons to call a passenger lift. This is a waste of electricity, and anyone found abusing the system will have their tags disabled for lift 1.

LIFT 1 DIMENSIONS

Download Quick Reference Sheet​ (https://8c0a3b7f-99a3-4bc9-ac59-52a170beaf5f.usrfiles.com/ugd/8c0a3b_ba4eea9c99ff4ac8b16baa05f96ccc5f.pdf)

Please print the GOODS LIFT & MOVING IN/OUT GUIDE (https://8c0a3b7f-99a3-4bc9-ac59-52a170beaf5f.usrfiles.com/ugd/8c0a3b_6a629834d2fc4eb2b56944763ad1dfa8.pdf)and provide it to your removalists, tenants, agents, staff or any other persons that may need to know the rules around using the goods lift in this building.

NOTE: Penalties such as lockouts apply to these facilities if the rules are not followed. Review the Corporation Rules (https://www.globeonmoore.com/_files/ugd/8c0a3b_e6237aefe928473b9f9dd0b8bd7e1140.pdf)for full details and penalty information. Owners (and their Property Managers) are required to share the Corporation Rules with tenants as part their lease arrangements and are ultimately responsible for their tenants actions.

Question 7

Signage

Accepted Answer

Any signage needing to be put up around the building on common property must be first approved in writting by the Executive Committee. This includes small notes to/from residents. Use the Contact form to make your request.

Any unapproved signage will be removed immediately.
 
Please refer to the Corporation Rules (https://www.globeonmoore.com/_files/ugd/8c0a3b_9062cf03e73145ec88dd36796ca79d2a.pdf)for further information about signage rules.
 
Retail/commercial tenants must also comply with signage requirements detailed in the Retail Tenants Manual.(https://8c0a3b7f-99a3-4bc9-ac59-52a170beaf5f.usrfiles.com/ugd/8c0a3b_dea141e8d6be4c60bbcbea98ca478811.pdf)

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UPDATED: Planned Water Outage - Levels 1 & 3