top of page





CCTV is not actively monitored in the building and you must not rely on this for your personal safety or protection of personal property. Recordings are generally retrieved after an incident or when a request is raised/reported with the Executive Committee. Please read the policy and request process below to ensure that any request is accepted and processed...

1. CCTV POLICY - Coverage

CCTV cameras are generally installed in plain view and are recording 24 hours a day in common property areas of the building. This includes:


  • Street perimeter of the building

  • Entrance / exist doors and foyers, including some fire stairs areas

  • Lifts / lift landings

  • Basement levels around the car park and building infrastructure / utility / waste / refuse areas

  • Gym and terrace areas

  • Residential floors, including riser / utility areas and refuse rooms on each floor

2. CCTV POLICY - Usage


The building CCTV security system is used:

  • As a deterrent to try and stop damage, theft and other crime before it occurs

  • To provide evidence in the event of property theft / damage and personal safety incidents

  • As evidence for use by the Executive Committee, Strata Manager, NCC and other Property Managers, and / or ACT Civil and Administrative Tribunal (ACAT) to investigate, assess and issue warnings, breach notices, formal orders, and / or assign costs where the Corporation Rules, Unit Tiles (Management) Act, and / or other laws have been breached, including theft / damage of property and personal safety incidents that occur on common property

  • As evidence for use by ACT Policing, Australian Federal Police (AFP) and / or an insurance carrier for any reason upon lawful request from them or when referred to them by another party as a claim or for investigation

  • The individuals / organisations indicated above are considered approved recipients under this CCTV Policy of CCTV video and / or still photos from CCTV video 

3. CCTV POLICY - Privacy

The Privacy Act 1988 (Privacy Act) only applies to organisations with over $3 million annual turnover. This means that Units Plan 1903 Owners Corporation is not required to be covered by the privacy law requirements. While this is the case, the Executive Committee and Strata Manager make all possible efforts to make sure that CCTV video and / or still photos are protected from public release and the material is only provided to approved individuals / organisations that have a legitimate need to have the material in compliance with this CCTV Policy.

Note: In addition to the approved individuals / organisations indicated in section 2 above, CCTV video and / or still photos from CCTV video may also be released to specific individuals / organisations such as agents / property managers, where the incident relates to an owner or lessee and such material needs to be provided to show evidence of involvement or wrongdoing. The Executive Committee may at its ultimate discretion also use one or more still photos from CCTV video to include on signage that may be placed around the building where a request for information is needed from residents of the building to help identify an individual. Such signage is generally only used in serious crimes and is normally used in consultation with the Police to assist with their investigations.

4. CCTV POLICY - Release


CCTV video and / or still photos from CCTV video will only be released in compliance with this CCTV Policy. If a non-approved individual / organisation is identified that has a legitimate need for CCTV video and / or still photos of CCTV video, the Executive Committee can vote on the need to release material to a non-approved individual / organisation, however this requires a vote with a majority approval to enable the release of relevant material.

When CCTV video and / or still photos will NOT be released:

  1. Personal and commercial disputes between people / organisations that are related to individual residential / commercial units rather than incidents that occur in common property areas will not have CCTV video and / or still photos released unless requested by the Police under a case number or insurance carrier under a claim number.

  2. Requests that do not provide a limited timeframe for searching the CCTV video will not be processed. Requesters must provide a time window of no more than 4 hours for a request to be considered.


A copy of CCTV video and / or still photos can only be released in compliance with this CCTV Policy directly to an approved individual / organisation as indicated above, and by completing the online request form below and providing all the details requested. Incomplete requests or requests not using the online request form will be ignored.

bottom of page